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NUDE BEAUTY & NAILS SALON POLICIES

CANCELLATION, NO SHOW or MISSED APPOINTMENTS POLICY 

BOOKING FEE - Please do not feel offended if you’re asked to pay a Booking Fee for your appointments. 

Due to increased Late Cancellations or 'No Shows', and Prime appointment times being hard to obtain, Nude Beauty & Nails requires clients to pay a Booking Fee of R100 to confirm booking. We hope this reduces the 'No Shows’ and Late Cancellations.

A text reminder is sent out to clients at 11am on the day prior as a reminder of your 4appointment so please get in touch when you receive this message if any changes are needed. 

  • If appointment is rescheduled by you with more than 24hrs notice, your Booking Fee can be transferred. 
  • Any changes to your appointment with less than 24hrs notice, your Booking Fee WILL NOT be refunded.
  • If appointment is cancelled by yourself with less than 24hrs notice, your Booking Fee WILL NOT be refunded. 
  • If you fail to arrive for your appointment, your Booking Fee WILL NOT be refunded. 
  • Payment can be made via EFT and emailed to info@nudebeauty.co.za, or via SMS or WhatsApp on 076 598 6938. 
  • Appointments will not be secured until Booking Fee is paid.
  • The Booking Fee is redeemable against your Treatment cost. 

If we try to reschedule your appointment due to unforeseen circumstances and we are unable to reschedule the appointment, Booking Fees will be allocated to your account..

NAIL WARRANTY
Whilst every care is taken to give you a Nail Treatment that will last - damages, breakages or chips can occur with general wear and tear. We are happy to repair any damage that happens within a 48 hour period free of charge.

Please follow after care advise to give your Nail Treatment longevity.

If you require a repair outside of this time frame ALL repairs are chargeable.
- Nail Repairs for Evo Gel Polish or Bio Sculpture overlays are R30 per nail and Tips and or Acrylic repairs are R45 per nail.

REFUNDS
We WILL NOT issue Refunds. Please ensure you are happy with your Treatment before you leave. We welcome the opportunity to rectify anything you are unhappy with. 

TIMEKEEPING POLICY
Feel free to arrive early for your appointment, enjoy a refreshment if you wish or decide on your colour or design. If you are more than 15 minutes late, without contacting us, your appointment may need to be rescheduled and you may be required to make a payment for your appointment. We firmly believe in the value of your time and make a conscience effort to avoid long waiting periods in the salon. There may be occasions, beyond our control, that we may run late or behind. We will endeavour to advise you as soon as possible.

SALON SAFETY
As a courtesy to other Salon Guests, and in our efforts to offer a relaxed and professional atmosphere, Nude Beauty & Nails ask that you DO NOT bring children (under 14 years old) or Pets with you to your appointment.

Nude Beauty & Nails WILL NOT carry out Nail Enhancements on anyone under the age of 16 without a Parent/Guardian present.

GIFT VOUCHERS
Gift Vouchers are valuables which cannot be replaced if lost or stolen. Please treat them like cash. They cannot be exchanged for cash. Expiration is 12 months from the date of purchase. NO EXCEPTIONS.

PAYMENTS
We warmly accept Cash, Debit/Credit Cards and EFT (immediate if on the day of your treatment).
Full payment is required at the conclusion of each service.